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Shipping Policy

Shipping Policy

 

Shipping Policy

Last updated: [Insert Date]

At Fitch & Co, we’re committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy to understand how and when your order will arrive.


Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • You will receive a confirmation email once your order has been placed and another email with tracking information once your order has shipped.


Shipping Rates & Delivery Times

We offer domestic and international shipping. Shipping charges and estimated delivery times are calculated at checkout based on your location.

Pakistan (Domestic Orders)

  • Standard Delivery: 2–5 business days

  • Shipping Fee: Calculated at checkout or free on orders over a certain amount (if applicable)

International Orders

  • Delivery Time: 7–10 business days (varies by country)

  • Shipping Fee: Calculated at checkout

  • Customs duties or taxes (if applicable) are the responsibility of the customer.


Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. You can use this to monitor the status of your shipment. If you haven’t received tracking information within 5 business days of placing your order, please contact us.


Delays & Disruptions

Delivery times are estimates and may be delayed due to factors outside our control (e.g. customs processing, courier delays, weather conditions). We appreciate your patience and understanding.


Incorrect Shipping Information

Please double-check your shipping address before placing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

If you notice an error in your shipping details after placing an order, please contact us immediately at info@fitchandco.com.


Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Notify us within 3 business days of the expected delivery date.

  • We will investigate the issue with the courier and offer a replacement or refund based on the outcome.


Contact Information

For any shipping-related questions, feel free to reach out:

Fitch & Co
📧 Email: info@fitchandco.com
🌐 Website: https://fitchandco.com
📞 Phone: +92-323-7540447